Terms & Conditions

ACCEPTANCE OF ORDERS

All orders received are subject to acceptance by Mr Tack’s Ltd and we reserve the right to reject any order without giving reasons. No contract to supply goods or services to you will come into existence unless we dispatch goods or provide services to the purchaser or otherwise communicate to the purchaser our acceptance of an order.

Cancellations

Orders can be cancelled up to day of despatch, when a full refund will be credited. For online purchases the customer has the right to cancel an order up to fourteen days after receipt of goods. Where this right is exercised you will be refunded the full amount minus the price of the food and drink items which cannot be resold as well as carriage charges incurred. All goods must be returned in good condition. We aim to provide the refund within seven days on receipt of returned goods, less any charges as stated above, once the hamper has been returned. Notification of cancellation must be in writing – letter, email. Please see details below. Cost of return to be paid by the customer.

Returns should be sent to

Mr Tack’s Ltd,
Waylands, Idstone Road,
Ashbury SN6 8LP

CHECKOUT

Before placing your order, you should carefully read the Terms & Conditions. Please tick the box to confirm you have done this.

Confirmation of online order

Once your order has been placed, the summary order details will be displayed. You should print or save this page for your records.

Contents

A full list of contents is given for each hamper. Photographic props such as glasses, plates, candles, Christmas stocking, flowers and fruit are not included, unless otherwise stated in the list of contents. Please see substitutions paragraph below

Customer Services

Please contact Customer Services if you would like further information about an order. The best method of contact is by email to mrtacks@yahoo.com, or you call 07766 141 443

Delivery information and costs

UK mainland deliveries are calculated based on the contents of your basket. Delivery is only available within the UK. Please ensure correct and accurate delivery details are provided and that your recipient will be available on the date of delivery if you choose the signed for delivery option. If inaccurate details are provided Mr Tack’s Ltd will not be responsible for the cost of redirection or redelivery.

Force Majeure

Whilst every effort will be made to meet customers’ demands, cancellations or variations may be necessary as a result of an Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of Mr Tack’s Ltd. If attempted delivery is not made within an acceptable time, then the customer may cancel the order. We suggest that this is over seven days for UK mainland.

LAW

These terms and conditions and all acts of Mr Tack’s Ltd., its Directors and employees shall be in the accordance of the laws of England. Nothing in these terms and conditions affects your statutory rights.

Payment Terms

We accept payment online by Visa, MasterCard, American Express and most debit cards. Please fill in your card number, expiry date and 3 or 4 digit security code. Maestro needs the start date.

Privacy Policy

Mr Tack’s Ltd does not disclose buyers or recipients information to third parties, without their prior permission. We do not telephone private customers unless we need information on their order.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this GOOGLE PAGE.

Reservation of Title

All goods remain the property of Mr Tack’s Ltd. until they have been paid for in full.

Security

You can be confident when you enter 'My Account' with your email address and password, that all your information in the Checkout and Payment area will be fully encrypted using the latest Secure Socket Layer security technology. All data sent to our server and the data returned to you is encrypted to prevent unauthorized persons viewing your details. To view the security certificate click the Security badge at the bottom of the home page. Pages viewed in secure areas show https:// (s = secure) with a padlock icon.

Substitutions

Whilst we make every effort to supply items described in our detailed listings, in the event of supply difficulty, it may be necessary to substitute goods of an equal or higher value. Gifts containing Christmas items ordered during the rest of the year will automatically have these items substituted unless otherwise requested.

VAT and Duty

Mr Tack’s is not VAT registered therefore VAT is not charged on orders.

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